Where we ship
We deliver across India. Enter your pincode at checkout to confirm we can reach your address.
Processing time
Orders are usually packed and dispatched within 1–2 business days (Monday to Saturday, excluding public holidays). Cash on Delivery orders may be confirmed by phone or WhatsApp before dispatch.
Delivery time
- Metro cities: usually 3–5 business days
- Rest of India: usually 5–7 business days
- Remote areas may take a little longer.
These are estimates. Courier delays due to weather, festivals or local restrictions can occasionally happen.
Shipping charges
Any shipping charge for your order is shown clearly at checkout before you pay.
Cash on Delivery
COD is available on eligible pincodes. Please keep the exact amount ready and make sure someone is available to receive the parcel.
Tracking
Once your order ships, you'll receive a tracking link by email or SMS.
Damaged parcel?
If the outer box looks damaged or tampered with, please record an unboxing video and contact us within 7 days. See our Return Policy.
Questions?
Email joytoyhelp@gmail.com or call +91 93199 7558